Client Account Manager | Business Growth Strategist | OKR & AI Implementation Specialist

Naufal is a results-driven Client Account Manager who helps SME founders turn strategic visions into measurable outcomes. With over four years of experience in business consultation, data analysis, and structured implementation, he has worked with more than 130 clients across 331 businesses from various industries under The TITAN program at Richworks Consulting Group (RCG).

Equipped with certifications in OKR Practice, ChatGPT Prompt Engineering, and Sales & Administration (Malaysia Skills Certificate – Level 4), Naufal bridges data, strategy, and execution to help entrepreneurs lead with clarity and scale with confidence. His passion lies in transforming complex ideas into practical action plans that drive tangible results.

Currently pursuing a Master’s in Professional Communication (UM-Wales) and holding a Bachelor’s Degree in International Business (MSU), Naufal combines analytical thinking with people-centered communication making him a trusted advisor to business owners navigating growth and digital transformation.

At RCG, Naufal focuses on empowering SMEs through structured goal-setting (OKRs), zero-cost marketing strategies, and the use of AI tools for smarter business decisions. His leadership philosophy centers on one principle: growth with structure, strategy, and soul guiding entrepreneurs to lead with impact and build businesses that thrive beyond limits.