Naufal is a results-driven Client Account Manager who helps SME founders turn strategic visions into measurable outcomes. With over four years of experience in business consultation, data analysis, and structured implementation, he has worked with more than 130 clients across 331 businesses from various industries under The TITAN program at Richworks Consulting Group (RCG).

Equipped with certifications in OKR Practice, ChatGPT Prompt Engineering, and Sales & Administration (Malaysia Skills Certificate – Level 4), Naufal bridges data, strategy, and execution to help entrepreneurs lead with clarity and scale with confidence. His passion lies in transforming complex ideas into practical action plans that drive tangible results.

Currently pursuing a Master’s in Professional Communication (UM-Wales) and holding a Bachelor’s Degree in International Business (MSU), Naufal combines analytical thinking with people-centered communication making him a trusted advisor to business owners navigating growth and digital transformation.

At RCG, Naufal focuses on empowering SMEs through structured goal-setting (OKRs), zero-cost marketing strategies, and the use of AI tools for smarter business decisions. His leadership philosophy centers on one principle: growth with structure, strategy, and soul guiding entrepreneurs to lead with impact and build businesses that thrive beyond limits.

Nurul Atikah is a client-focused and performance-driven account manager with over five years of experience in sales, operations, and team leadership. She previously led a sales team of over 300 staff in the retail industry, where she gained hands-on experience in scaling operations and delivering consistent results under pressure.

She holds a Bachelor’s Degree in Technology Management (Hons) and is a Certified OKR Professional (Level 1). Atikah specializes in helping SME founders align vision, strategy, and execution using structured goal-setting frameworks like OKR. Her calm leadership style and ability to resolve challenges effectively make her a trusted advisor to entrepreneurs navigating growth transitions.

At Richworks Consulting Group (RCG), Atikah works closely with SMEs to implement scalable strategies, build accountability through clear KPIs and OKRs, and enable sustainable business transformation.

At RCG, we believe in collaborative partnerships, not just consultation—empowering business owners to lead with clarity, resilience, and measurable impact.

Dailami Daniel is a strategic and forward-thinking Client Account Manager at Richworks Consulting Group (RCG), with a passion for helping SMEs scale in today’s fast-evolving, digital-first market.

With an MBA from Universiti Tun Abdul Razak and a strong background in sales, marketing, and digital commerce, he brings a rare blend of traditional business acumen and modern digital expertise. His career includes international recognition as a young professional and experience with PETRONAS, a Fortune 500 company, where he gained valuable insight into operations, strategy, and innovation at a global level.

Dailami is a Chartered Manager (CMI, UK) and Google-certified Digital Marketing & E-Commerce Specialist. His approach combines proven business frameworks with digital tools to help SMEs enhance their market positioning, sales performance, and customer acquisition strategies.

Trained in Mastering OKRs, he also supports clients in setting clear strategic goals, tracking execution, and achieving measurable outcomes.

At RCG, we are dedicated to collaborating with entrepreneurs to unlock opportunities, overcome business challenges, and implement sustainable growth strategies for long-term success.

With a strong foundation in international business and market expansion, Fatin Atasha is dedicated to helping SMEs scale strategically. A graduate of Universiti Teknologi MARA (UiTM) Melaka, she began her career as a Business Development Executive at Sime Darby Motors, where she honed her expertise in sales growth, market positioning, and strategic partnerships.

Now, as a Client Account Manager at RCG, Fatin brings her deep understanding of business dynamics and structured goal-setting methodologies to support SMEs in achieving measurable success. OKR Certified (Level 1) and trained in Mastering OKRs, she guides business leaders in aligning their vision with actionable objectives to drive performance and sustainable expansion.

Passionate about empowering entrepreneurs, Fatin is committed to equipping SMEs with the right strategies, frameworks, and mindset to navigate challenges, seize opportunities, and thrive in competitive industries.

With a background in bioindustrial technology and corporate procurement, Muhammad Akmal brings a unique perspective to business growth and operational efficiency. A graduate of Universiti Malaysia Kelantan (UMK), he previously served as a Senior Executive in Purchasing at Panasonic Manufacturing Malaysia Berhad, where he gained valuable experience in supply chain management, cost optimization, and strategic vendor relations.

Now, as a Client Account Manager at RCG, Akmal leverages his expertise to help SMEs streamline operations, enhance decision-making, and drive sustainable growth. An OKR Certified Professional (Level 1) trained in Mastering OKRs, he works closely with business leaders to align goals, improve resource management, and implement structured performance strategies.

With a strong analytical mindset and a problem-solving approach, Akmal is dedicated to empowering SMEs with the tools and strategies they need to scale efficiently and stay competitive in an evolving market.

Siti Hajar is a strategic client account manager with a strong foundation in design, branding, and business growth. With a background in graphic design and advertising, she brings a unique perspective to client engagement, brand positioning, and goal execution.

A Certified OKR Professional (Level 1) and MIM-Certified Professional Coach (MIM-CPC), Siti Hajar integrates structured goal-setting methodologies with creative problem-solving, helping businesses align their vision with execution for measurable success. Her experience in the publishing and advertising industry enhances her ability to craft compelling brand narratives while driving strategic business outcomes.

At RCG, she works closely with SMEs to refine their business strategies, optimize client relationships, and implement OKRs effectively, ensuring sustainable growth in an evolving market.