From One Pair of Hands to Many Little Lives

Before there were colourful modules or multiple branches, there was an apartment, and Norzamilah Yaacob doing it all herself.

Taska Qistina began not as a business, but as a responsibility. Together with her sister, she cared for every routine, every cry, every smile. As trust from parents grew, support came along with one staff member at a time.

Growth wasn’t always smooth. Branches closed, challenges arose but Norzamilah pressed on, guided by a simple belief: early childhood deserves care with intention, not shortcuts.

Learning That Feels Like Play

At Taska Qistina, education doesn’t feel forced. It feels natural.

Guided by its motto, “Where You Learn, As You Play,” children are introduced to learning through movement, curiosity, and age-appropriate exploration from as young as three months old. Every activity is designed to meet children where they are, not rush them into what they’re not ready for.

Learning here is joyful. Structured, yet gentle. Purposeful, yet playful.

Did You Know?

Taska Qistina places strong emphasis on self-management skills, from organising personal items to daily hygiene routines, helping children build independence, confidence, and emotional resilience from an early age.

The Power of Qualified Care

“All our educators are experienced and hold early childhood education certifications.”

One decision shaped Taska Qistina’s reputation more than any marketing ever could: only hiring certified and experienced educators.

Every caregiver is trained in early childhood education, ensuring that learning isn’t just safe but meaningful. These educators understand more than routines; they understand development stages, emotional cues, and how each child learns differently.

For parents, this brings peace of mind. For children, it creates a space where they feel understood.

Moments That Children Remember

Festivities are not treated as side activities at Taska Qistina. They are learning moments.

From Independence Day to Hari Raya celebrations, themed activities allow children to explore culture, creativity, and confidence through hands-on experiences. Dressing up, role-playing, and celebrating together help children understand diversity while strengthening their social bonds.

These moments don’t just fill photo albums. They shape how children remember learning itself.

Trust That Grew Organically

Taska Qistina’s growth wasn’t built on aggressive expansion. It was built on trust passed from one family to another. Today, that trust supports multiple branches, including centres within government institutions—an achievement that reflects not scale, but credibility.

Leadership and Transformation with RCG

As Taska Qistina expanded, Norzamilah faced the challenge of managing multiple branches and a growing team. RCG’s guidance helped her:

• Strengthen leadership skills to manage staff effectively
• Establish clear systems for operations and learning modules
• Align her team’s mindset with the centre’s mission and values

With RCG’s mentorship, Taska Qistina evolved from a one-woman operation into a structured childcare institution, one that could grow without losing the heart, care, and intention that started it all.

More Than Childcare

Taska Qistina isn’t defined by the number of branches or children it serves. It’s defined by consistency, showing up every day with the same care and intention as it did in that first apartment.

Norzamilah Yaacob’s journey is a reminder that meaningful institutions are rarely born big. They are built patiently through responsibility, resilience, and the quiet courage to keep going when no one is watching.

And sometimes, the most important work in the world begins with simply taking good care of what’s right in front of you.